Impact Hub Harare (“we,” “our,” or “us”) is committed to safeguarding the privacy of individuals who visit our website or use our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

1. Information We Collect

We may collect personal information from you in various ways, including when you visit our website, subscribe to our newsletters, or engage with our services. This information includes:

  • Personal Identifiers: Name, email address, phone number, job title, company name, and any other personal details provided.
  • Usage Data: Information about your interactions with our website, such as IP addresses, browser type, device information, operating system, and browsing habits.
  • Payment Information: When you engage in transactions with us, we may collect payment details, billing addresses, and other financial information.
  • Other Voluntarily Provided Information: Any data you provide through forms, surveys, events, or when contacting us directly.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To deliver our services, including event management, co-working space usage, and membership benefits.
  • Communication: To respond to your inquiries, provide newsletters, and send you information about our programs, services, and promotions.
  • Improvement of Services: To analyze website usage, improve user experience, and develop new products and services.
  • Legal Compliance: To comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.
  • Marketing: With your consent, to send you promotional content, updates on upcoming events, and other marketing material relevant to Impact Hub Harare. You can opt-out of these communications at any time.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device to collect information about your browsing activity. We use:

  • Essential Cookies: Required for the functioning of our website.
  • Analytics Cookies: To analyze how visitors interact with our website, allowing us to improve it over time.
  • Marketing Cookies: Used to personalize content and ads based on your interests.

You can manage your cookie preferences through your browser settings, though disabling some cookies may impact your experience on our site.

4. How We Share Your Information

We may share your personal information in the following circumstances:

  • Service Providers: With third-party service providers who assist in the operation of our website, event management, payment processing, or IT services. These providers are required to protect your information and may not use it for any other purpose.
  • Legal Requirements: To comply with legal obligations, court orders, or legal processes, or to protect the rights, property, or safety of Impact Hub Harare, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights

As a user of our services, you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal information we hold about you.
  • Rectification: You can request correction of any inaccurate or incomplete data.
  • Erasure: You can request the deletion of your data under certain conditions (e.g., if the information is no longer necessary for the purposes for which it was collected).
  • Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
  • Withdrawal of Consent: Where we rely on consent to process your data, you may withdraw your consent at any time.
  • Object to Processing: You can object to the processing of your data for direct marketing or other specific purposes.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Retention of Data

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After the retention period expires, we will securely delete or anonymize your personal data.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Impact Hub Harare
Address: 194 Baines Avenue, Avenues, Harare, Zimbabwe
Email: admin.harare@impacthub.net
Phone: +263776672526

This Privacy Policy was last updated on 11 October 2024.