Last updated: October 11, 2024

At Impact Hub Harare, we are committed to protecting your personal data and respecting your privacy. This GDPR Compliance Statement outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).


1. Introduction to GDPR

The GDPR is a regulation enacted by the European Union (EU) that governs the processing of personal data. It provides individuals with greater control over their personal data and establishes strict guidelines for organizations that handle such data.


2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and physical address.
  • Membership Information: Details related to your membership tier, preferences, and history.
  • Event Registration: Information provided when registering for events, including your name, email, and any other relevant details.
  • Payment Information: Details required for processing payments, such as billing address and payment method (processed securely via third-party payment processors).

3. Purpose of Processing Personal Data

We process your personal data for the following purposes:

  • To provide and manage our services, including membership and event registration.
  • To communicate with you regarding your membership, events, and other relevant information.
  • To improve our services and enhance user experience through data analysis.
  • To comply with legal obligations and respond to lawful requests.

4. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

  • Consent: You have given us explicit consent to process your personal data for specific purposes.
  • Contractual Necessity: Processing is necessary for the performance of a contract with you (e.g., membership agreements).
  • Legal Obligations: Processing is necessary for compliance with legal obligations to which we are subject.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this statement, in accordance with our data retention policy, and to comply with legal obligations.


6. Your Rights Under GDPR

As a data subject, you have the following rights under GDPR:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: You have the right to request the transfer of your data to another organization or directly to you under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal data under certain conditions.

To exercise any of these rights, please contact us using the details provided below.


7. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, or destruction.


8. Changes to This Statement

Impact Hub Harare may update this GDPR Compliance Statement from time to time. Any changes will be posted on this page with the date of the latest revision.


9. Contact Us

If you have any questions or concerns regarding this GDPR Compliance Statement or our data processing practices, please contact us at:

Impact Hub Harare
194 Baines Avenue, Avenues, Harare, Zimbabwe
Phone: +263776672526
Email: admin.harare@impacthub.net